• HUB at DialSat building near New York. 4.5m Ku band Antenna installed on the roof.
• HUB – port is connected to DialSat network via CISCO 2950 switch.
• HUB - HVP E1 SS7 protocol interface is connected to DialSat DNS300 International switch.
• All VSATs are automatically connected to the DialSat tier1 providers in the USA & UK.
• All VSATs are automatically connected to DialSat International switch for International voice services.
• The actual number of Voice lines and PCs per VSAT (up to 6 voice lines, and up to 25 PCs), will be defined based on the partner requirements.

DialSat network consists of princal components: infrastructure at DialSat HQ, infrastructure located in New York and Paris, and the international network connecting our system to foreign carriers throughout the world. In addition to this DialSat is a leading teleport services provider providing worldwide solutions over Satellite.

DialSat points of presence, in New York and in Paris include state of the art transmission equipment and Internet protocol, ( ) infrastructure to facilitate interconnections with global carriers, enabling DialSat to provide top quality value added services to its customers.

DialSat network is based on the latest generation of routers and switches from Cisco Systems, using MPLS at the core of its network-based VPN platform. This evolved from our first-generation network, which used conventional routing at the core.
DialSat is considered as Cisco Powered Network (CPN).

Network Management and Customer Support

DialSat network is monitored and controlled by a central NMCC (Network Management Control Center) providing round the clock network monitoring with high level of expertise in Network Management methodology. This achieves 100% monitoring coverage, enabling DialSat to understand and accurately assess the availability and performance of all services.
DialSat uses advanced applications, which include a variety of Configuration Management Tools, Key Performance (availability, MTTR) Monitoring Tools, Trouble Ticketing, Concentration of all alarms from the different platforms – All WEB based interfaces, easy to access and use.

DialSat has a customer-oriented technical support help-desk, which operates 24 hours per day, 365 days per year. Each customer has a dedicated person who is responsible for resolving complex and time consuming problems in the shortest response time.

The round-the-clock Service of technical Support (NMCC) is at your service and suitable to the cases when the client determines a problem the first.
Network Management Control Center [NMCC]

The above-stated factors guarantee that DialSat provides:
1. Round-the-clock control over the network and operating troubleshooting.
2. The system is fully redundant and fully backed up.
3. Network Availability, i.e. the ratio of actually time of providing the DialSat network services to the monthly fund of time not less than 99 %
4. Services Availability, i.e. the ratio of actually time of providing the DialSat network services in a specified connection point to the monthly fund of time not less than 99%.
* NMCC services will be available as a single point of contact only for DialSat resellers & partners.

Architecture
A network consists of a central hub, satellite channels and remote terminals (VSATs).

Remote terminal consists of a small outdoor antenna (typically 0.55 to 1.2 meters), an Outdoor Unit (ODU) and an Indoor Unit (IDU). The hub consists of an RFT and base-band equipment. The base-band includes a Hub Satellite Processor (HSP), a Hub Voice Processor (HVP), a Hub Protocol Processor (HPP) and a Network Management System (NMS). Each HVP can be connected directly to the PSTN using a digital E1 line. The HPP is used to interface with the Internet Service Provider (ISP). The hub design permits easy scalability and incorporation of new features.

Network Management System enables the hub operator to monitor and control the remote terminals, and to gather call data records from the sites for billing operations. Client-server architecture enables remote NMS capability.

PSTN gateways (option, currently not included in the network) are remote terminals that serve a different function. They establish digital E1 connectivity with several central offices in various locations. There are two options available. Satellite gateways, which utilize satellite channels, and terrestrial gateways, which carry compressed voice data over terrestrial leased lines.