Technology Products Support Applications
HomePage
Contact Us
 Success Stories

     Major Networks

  • Compartel Colombia - 9,500 VSATs
  • FITEL Peru - 6,300 VSATs
  • Telkom South Africa - 3,450 VSATs
  • CTR Chile - 1,800 VSATs
  • SCT Mexico - 2,250 VSATs
  • Tibet China - 1,300 VSATs
  • Alldean Kenya - 1,235 VSATs
  • Embratel Brazil - 1,100 VSATs
  • XJ China - 1050 VSATs
  • TATA India - 1000 VSATs
     FITEL, Peru


Challenge

To fulfill a national government program to provide rural communities across Peru with toll-quality telephony and, at some sites, high-speed Internet access.

Solution
In a series of contracts under the country's National Program for Rural Telecommunications Projects, Fondo de Inversion en Telecommunications del Peru (FITEL), met the challenge with the largest known deployment of fixed satellite telephony in Peru - a public call office network, serving some 6,000 communities, and providing rural satellite telephony service to 20% of Peru’s population. The comprehensive solution includes:

  • High-speed Internet access and toll-quality telephony service on a single, low-cost platform;
  • Highly reliable VSAT satellite communications equipment that can be deployed without reliance on terrestrial infrastructure, even in the most remote locations;
  • DialSat significant experience in Latin America and Peruvian rural telephony.

Results
The FITEL telephony network meets government goals of universal service to provide citizens with quality, affordable phone, fax and Internet services:

  • Toll-quality telephone and fax service in even the most remote locations;
  • "Always on," high-speed connections that bridge digital divides in rural Peru;
  • Fast, economical network deployment and easy, cost-effective operation;
  • Room to grow: quick, simple upgrades to Internet service and expansion to new sites.
"After our evaluation of many potential suppliers, DialSat was selected because of its best financial proposal, its experience in Peru, its long history of success in the Latin American market and DialSat’s demonstrated expertise in satellite telephony and Internet Protocol () technologies. 's technology exceeds the specifications established by FITEL and will allow Telerep to serve over 1.5 million people in small communities nationwide."
Luis Adrianzen, President, Telerep
Telerep Headquarters, Lima Peru (about the initial tender and deployment)
Peru Connects Communities Countrywide with Phone and Internet

Peru, like many countries worldwide, is working to meet a distinctly modern challenge: ensuring access to reliable, affordable communications for citizens in all areas - however remote. Peru's telecommunications authorities charged with meeting this challenge also wanted to connect citizens in rural areas to the Internet.

Under the country's National Program for Rural Telecommunications Projects (FITEL), the government issued a series of tenders for a sweeping telephony network that would provide approximately 6,000 Peruvian communities in outlying areas with high-quality telephony and, in some areas, with high-speed Internet access. Telerep, one of Peru's leading providers of integrated telecommunications solutions, won the initial concession and turned to DialSat to develop a satellite-based network. later won an additional three FITEL tenders as the project continued to expand. FITEL leadership understood that to cost-effectively deploy such a large network across remote areas would require satellite technology. Satellite-based networks are the only telephony solutions that can be deployed completely independent of communications infrastructure, making them ideal for the remote requirements of rural telephony. FITEL also knew that DialSat is a world leader in satellite-based rural telephony solutions using VSAT (Very Small Aperture Terminal) technology, and furthermore that already had proven telephony experience in Peru and several other countries in Latin America. DialSat offered another advantage as well: DialSat is the only VSAT product capable of providing toll-quality telephony service and high-speed Internet connectivity on a single, low-cost platform.

Leveraging 's Experience and Expertise
Reliable Telephony and Internet Performance. The DialSat VSAT is truly ideal for Peru's rural telephony needs. Rugged, reliable and independent of terrestrial infrastructure, each unit supports a PC/LAN connection and up to three telephone channels for bundled telephony and Internet access on a single platform. A low-cost solution for Public Call Office requirements - in addition to the fulfillment of Universal Service/Access Obligations - the DialSat will now enable millions of rural Peruvians to make affordable phone calls, send faxes and, in hundreds of communities, to surf the web at top speed. The DialSat also makes upgrades easy. Remote units can become Internet-enabled without replacing any equipment.

Rapid, Cost-Effective Deployment
The initial network deployment began in March 2001 and was completed in the third quarter of the same year. This represents a fraction of the time usually required to roll out a terrestrial broadband network with similar capabilities.

 
    Six Continents Hotels/Holiday Inn


Challenge

To help a leading international hotel group enhance its guest services and replace its existing network with an advanced, highly reliable communications network - including scalable capabilities.

Solution
A VSAT network supports the -based automated central reservation system in 2,100 Holiday Inn hotels in the United States. This always-on, web-based application provides key services: · Guest reservations · Credit card authorization · Polling services The comprehensive solution, from DialSat includes turnkey installation of all remote site equipment, network operations and field maintenance.

Results
The new Holiday Inn VSAT network is designed to bring these significant results: · An always-on solution with 100% network availability for top-quality service · Enterprise-wide applications for streamlined efficiency · DialSat capabilities that can support network expansion to new applications, including video programming distribution, Internet access in guest rooms and interactive travel services kiosks. "We have researched a number of new options for network technology solutions and are convinced this decision will achieve the most capability and reliability for our hotels. We are assured of deploying the most advanced system — one that is optimized for the Internet to handle all of our current and future applications requirements."- Lynn Goodendorf, Vice President, Global Networks and Security, Six Continents Hotels
Six Continents Hotels and Resorts
Leading Hotel Group Raises Guest Services Standards: Via Satellite
2,100 Holiday Inn Hotels Gain Reliability, Scalability with How does a leading international hotel group make its top-notch guest services that much better: faster, more efficient and more dependable? By replacing its communications network - with a highly reliable, fast-deploying, -optimized VSAT satellite solution that’s fully loaded for hospitality. To develop and deliver the network, Six Continents Hotels turned to DialSat.

Six Continents Hotels’ has successfully deployed a DialSat VSAT network to replace the existing VSAT network in its 2,100 Holiday Inn and Crown Plaza hotels in the United States. The network was deployed to support Holiday Inn’s -based reservation system. ’s industry-leading VSAT platform provides the advanced capabilities, scalability and high level of network availability that Six Continents Hotels requires to support this always-on application, which provides guest reservation, credit card authorization and polling services to hotels – with the reliability and efficiency that only a satellite network can provide. With over 2,900 hotels and 480,000 guest rooms in more than 95 countries and territories, Six Continents Hotels & Resorts has an established brand-name property to suit every guest’s service, amenity and lodging need. Each year, more than 150 million people stay at a hotel or resort bearing one of the Six Continents Hotels’ lodging brands — Inter-Continental, Crown Plaza, Holiday Inn, Holiday Inn Express and Stay bridge Suites.

Designed for Performance, Today and Tomorrow
Capabilities Enable Fast, Easy Expansion to New Applications. The optimized capabilities of the DialSat VSAT hardware are also key to supporting Six Continents Hotels' future plans for network expansion, which include distributing video programming and Internet content to remote sites and kiosks for live viewing, as well as store-and-forward applications.

DialSat's Rural Telephony Solutions:
Proven Results Experience and Industry-leading Technology
DialSat Satellite Networks has over 15 years of experience in VSAT (Very Small Aperture Terminal) telephony and is a market leader in satellite-based public telephony solutions. DialSat provides the market with wide reach access, reliability and power to help businesses, service providers and governments bridge the digital divide and meet rural telecommunications needs quickly and efficiently.

In remote areas where infrastructures is scarce and expensive but needs are perhaps the greatest, DialSat solutions overcome challenges, serve citizens and save money.


  Civil Aviation Authority of Mongolia


Challenge

To develop a new telecommunication infrastructure for the air traffic control system in Mongolia - over a million square miles of mostly harsh terrain with limited communications and electricity infrastructure, and temperatures ranging from -40°C to +40°C

Solution
DialSat technology answered the challenge by linking Mongolia's 22 airports and relay stations with a cost-effective, solar-powered VSAT network that's completely independent of terrestrial infrastructure. The system enables Mongolia's Civil Aviation Authority to:

  • Relay VHF and UHF voice between planes traveling in the vast Mongolian airspace, and the central control tower at Mongolia's capital Ulaanbaatar.
  • Provide a private, independent telephone network connecting air traffic control towers using a “hot line” application;
  • Provide a private data network to transfer meteorological and navigational data, ticketing information, radar data, and other data links required to operate and aid air traffic controllers
  • · Maintain high voice quality and effective data transfer by seamlessly integrating with VHF radio base stations; meteorological systems, radar equipment, and the telephony network
  • Remotely monitor and control remote VHF stations, navigational aids, meteorological data and more.

Results
DialSat VSAT-based network has brought Mongolia these important results:· Highly reliable air traffic control, even in remote, harsh environments · Centrally controlled air traffic from the main control tower in Ulaanbaatar across the entire Mongolia airspace Air traffic controllers can talk with any pilot crossing the Mongolian airspace, using VHF relay over the DialSat technology. · Direct reliable communications between the different airports · Access to radar and meteorological data. in all of the air traffic monitoring stations, and the ability to exchange data among all sites; · Significant upgrade of service at the country's international airport; · Reduced operational costs and increased efficiency; · Problems accurately identified and addressed in real time; · Dynamic network architecture that allows for nearly unlimited expansion. "We were searching for a civil aviation communication system that would provide 99.999% reliability. We found that DialSat's VSAT solution not only provides us with reliable communication, but is quickly deployed and the most cost-effective solution for our huge territory." - G. Davaa, Director, Civil Aviation Authority of Mongolia

Civil Aviation Authority of Mongolia
Air Traffic Control Flies High with VSAT-Based Network
Mongolia's Civil Aviation Authority Meets Challenge with For air traffic controllers and the millions of flyers whose lives depend on them, reliable communication is synonymous with safety. For a newly developing country like Mongolia - with a vast land mass of over a million square miles, much of it harsh desert and mountainous regions with little infrastructure - developing a truly reliable air traffic control network presented a formidable challenge indeed.

The Civil Aviation Authority of Mongolia (CAAM) needed a cost-effective solution that would enable them to respond quickly to growing demand for service at the country's international airport in the capital. The solution would need to take into account not only harsh, sparsely populated terrain but also scarce electricity sources in outlying areas, limited transportation infrastructure and extreme weather conditions: temperatures in Mongolia range from -40°C to +40°C. How could they meet all of their needs? The answer was clear: with satellite technology. CAAM chose DialSat technology for a satellite-based VSAT (Very Small Aperture Terminal) network that would enable quality, reliable communication among vastly dispersed domestic control towers as well as between pilots and airports Highly cost-effective, the DialSat VSAT technology based network functions independently of existing infrastructure, saving CAAM the significant time and expense of terrestrial development. Independence from infrastructure also enables Mongolia to outfit even the most remote locations with rugged, highly reliable VSATs, built to stand up to the country's harsh weather conditions. Solar-powered DialSat technology VSATs keep the network economical, and allow units to be deployed even where there's no electricity.

The Mongolian Air Traffic Control VSAT Network
Top Reliability Across Harsh TerrainIn the CAAM network, a central DialSat technology based hub in the capital connects to solar-powered remote VSATs at domestic airports around the country. Each remote VSAT consists of an out door satellite dish and RF equipment, and an IDU (In Door Unit), that seamlessly integrates with a VHF radio base station to relay VHF transmission over the satellite to the control towers, maintaining high voice quality and effective data transfer. From the main control tower in Ulaanbaatar, across the entire Mongolia airspace, the DialSat technology based network enables the air traffic controllers, to talk with any pilot crossing the Mongolian airspace. Air traffic controllers communicate with each other using a private and independent VSAT telephone network. Pilots communicate with air traffic controllers using VHF where the DialSat technology based VSATs are used to interface with radar equipment to convert HF, VHF and UHF and relay voice between planes and control towers. The air traffic control network also includes a remote monitoring system that enables the central control center to accurately identify and address potential problems in real time. Additional remote monitoring equipment strategically placed around the country, monitors meteorological and other data and reports regularly to the central control tower. The network is designed for easy expansion, so the Civil Aviation Authority can include additional airports in the system with minimal time and expense.

   GIS-Europe


Challenge

To develop an advanced, efficient data communications network for major German financial services company GIS in order to connect 1,800 cooperative banks to the world's leading stock exchanges and financial services organizations.

Solution
DialSat met the challenge with one of the largest VSAT networks in Europe, a fast-deploying, 1,800-site network that will enable GIS to:

  • Deploy a single Internet Protocol ( )-based platform for a wide range of interactive data and video applications;
  • Transmit detailed financial information on publicly traded companies quickly and efficiently;
  • Broadcast Business TV sessions to remote sites with uniform speed, including internal and industry news, product and application information as well as sales force updates.

Results
This new GIS VSAT network is designed to bring these significant results:

  • Financial professionals will have instant access to data they need to provide customers with superior service.
  • Each cooperative bank will receive the same fast, broadband connectivity - regardless of their location.

"We have researched a number of new options for network technology solutions and are convinced this decision will achieve the most capability and reliability. We are assured of deploying the most advanced system - one that is optimized for the Internet and one that provides single-platform support for both Token Ring/Ethernet and business television." - Werner Wolf, CEO, GIS

GIS Deploys Advanced 1,800-Site VSAT Communications Network for Financial Services
Single Platform for Wide Range of Interactive Data and Video Applications
For financial service organizations, the need for up-to-the-minute information gives new meaning to the term "mission-critical."

That's why when GIS, one of Germany's largest financial services companies, was looking for a better, more efficient means of connecting 1,800 cooperative banks with world stock exchanges and financial institutions, they turned to.

GIS (Genossenschaftlicher Information's Service GIS GmbH) had a complex set of application requirements that included both data and video, and needed a system that would both be optimized for the Internet and that would provide single-platform support for both Token Ring/Ethernet and business television.

DialSat met the challenge with GIS to deploy Internet Protocol ( )-based interactive data and video applications, including transmission of detailed financial information on publicly traded companies and broadcasting of Business TV content to its remote sites.

Werner Wolf, GIS's Chief Executive Officer, said, "With this VSAT network, financial professionals will have immediate access - via their local remote server - to all the information they need to provide their customers with superior service. Each cooperative bank will receive the same fast, broadband connectivity - regardless of their location in Germany."

The GIS VSAT Network
Reliability and Performance Across the Enterprise, Across Europe the new VSAT network will enable GIS to distribute information from the major stock exchanges around the world to the entire cooperative bank group, primarily its 1,800 regional banks in Germany (with a total of 17,000 outlets in Germany) plus banks in Luxembourg, United Kingdom, Austria and Switzerland.

DialSat's proprietary interactive TCP/ capabilities enable financial services professionals to access a central database with detailed information on most of the world's public companies. As a result, they can instantly provide their customers with detailed company information such as annual reports, stock earnings, quarterly reports and more.

With the VSAT network, the stock exchange data stream - with pre-selected information - is stored and processed at a remote server. Each request for stock information, therefore, is handled remotely and is not transferred to main host.

Additional data can be requested on demand, based on the integrated return channel. That means substantial bandwidth savings and increased application performance.

A sophisticated Business TV application is being used to distribute the latest company information by video. Content includes corporate updates, new product introduction and marketing programs from the banking sector, insurance division and building and loan association.

Future applications may include more interactive TCP/ applications as well as kiosk terminals to Points of Sale and Points of Information.

Rapid Deployment and Full Service
Europe Provides GIS with Total Solution Network implementation began in March 2001, and by the end of May 2001 more than 1,000 sites had already been deployed. The remaining network is forecast for completion in the third quarter of the year. This represents a fraction of the time usually required to roll out a terrestrial network with similar capabilities. Europe's VSAT network solution for GIS includes turnkey installation of all VSAT remote site equipment, as well as comprehensive network operations and field maintenance.

 
   United States Postal Service (USPS)


Challenge

To provide the USPS with broadband connectivity throughout its potential for 33,000 small associate offices. (not a small task at all, as this is a network three times larger than any VSAT network in existence!)

Solution
DialSat technology currently provides the USPS with connectivity for approx. 11,000 (with a potential for far more) of its smaller offices to its terrestrial Frame Relay network, giving these locations — and the local residents who depend on them — access to the same products and services available in large metropolitan Post Offices.

The network is used for the following applications:

  • Point of Sale · Data polling
  • Credit Authorization
  • Delivery confirmation
  • Software distribution
  • Recovery Control (back-up) of the terrestrial Frame Relay network

Results
The installed VSAT network provides the USPS with reliable connectivity throughout its related sites. Its satellite network has also been chosen as the platform to provide its large and small locations with access to emerging applications, including:

  • Streaming video
  • Interactive distance learning
  • Content delivery

Finally, the USPS is using VSAT technology as a more reliable and efficient replacement for the ISDN Frame Relay backup solution it previously used at 7,000 of its large associate offices.

The Attacks of September 11
VSAT technology - A Recovery Control System Using VSATs as a backup for terrestrial systems is a proven and reliable solution. Nowhere was this truer than the September 11 attack in New York. As a result of the attack on the World Trade Center, the frame relay network of USPS’s New York branches became ineffective. Yet, once the USPS pointed its VSAT system in Virginia towards New York, the states’ post offices were back on-line in no time. When frame relay went down, a satellite connection took over.

   Office des Postes et Telecommunications (OPT)


Challenge

Providing connectivity between the 120 dispersed islands of French Polynesia, at a distance of hundreds of miles away from one another and scattered in a maritime area over 4,000,000 square kilometers.

Solution
DialSat’s Internet Protocol ( )-optimized satellite network ensures that inhabitants receive reliable a reliable means of communicating, via telephone and, in many cases, Internet access. The DialSat VSAT provides OPT with:

  • A modern and reliable infrastructure
  • Higher performance and availability
  • Low maintenance costs

Results
Via a hub in Papeete with traffic terminals connecting the VSAT network to the terrestrial PSTN/Internet infrastructure in Tahiti, VSAT subscribers are able to communicate directly with terrestrial subscribers for incoming and outgoing telephone calls, as well as connecting remote islands to the Internet backbone.

At each of the remote islands connected to the VSAT network, a DialSat VSAT terminal is installed to support voice, fax and high rate data transmission between the remote locations and the hub, and, optionally, directly between the remote locations.

"French Polynesia is comprised of more that 100 islands over a vast area. Many islands are more than hundreds of miles apart from each other. The only feasible method of communication between these islands and Tahiti is via satellite. 's Internet Protocol ( )-optimized satellite network will ensure that inhabitants receive reliable telephone service and, in many cases, high-speed Internet access." - OPT General Manager Geffry Salmon

Telephony and Internet for Remote IslandsOPT:

Serving French Polynesia with DialSat’s Technology
Up until only recently, OPT served surrounding islands with transmission systems based primarily on radio technology. Yet, the need for a more reliable communications solution, the challenge of high operation and maintenance costs and the desire to unify the diverse requirements into one centrally controlled technology led OPT to seek another alternative. This alternative was a VSAT network solution.

In the future, OPT can fully utilize the modularity inherent in the VSAT network to increase the level of subscribers as traffic requirement grows and deployment deepens into additional islands without connectivity.

And, due to the technology’s flexibility, applications, such as fax, Internet & private networking to corporations can all come into play, as is needed.

 
  ©2004 DialSat. All rights reserved